E. Jenell Sargent Assistant Vice President of Information Technology ejsargent@smcm.edu 240-895-4331 Jonathan Arakelian Information Technology Support Center Coordinator jmarakelian@smcm.edu 240-895-2072 Rachel Cardwell Digital Media Specialist she/her/hers recardwell@smcm.edu (240) 895-2041 Jennifer Falkowski Director of Instructional Systems and Support she/her/hers jafalkowski@smcm.edu 240-895-3141 Mark Fleming Helpdesk Analyst mafleming@smcm.edu 240-895-4357 Roseann M. Glassman Business Intelligence System Analyst (Data Scientist) rmglassman@smcm.edu 240-895-3124 Iric Krissoff Senior Learning Tech Support Specialist ijkrissoff@smcm.edu 240-895-4357 Jeffery Ranta Senior Network Security Administrator jtranta@smcm.edu 240-895-3353 Lisa Smith Administrative Assistant lmsmith3@smcm.edu Linda Ward Director of User Support Services llward@smcm.edu 240-895-3354 Josh Wilcox IT Support Technician jcwilcox@smcm.edu 240-895-3362 John Willett Network Administrator ljwillett@smcm.edu (240) 895-3009 Back to Office of Information Technology»