Remote and Office Work Hours for Office of Information Technology

Submitted by Lisa Smith Office Administrator
March 25, 2020 - 12:16 pm

The Office of Information Technology (OIT) offices in Baltimore Hall has been open up until now, thus, we are implementing a new schedule.  Beginning Wednesday, March 25, 2020, the OIT office will be staffed for scheduled appointments Tuesdays and Thursdays ONLY.  The Office will NOT be staffed M/W/F, however, we will continue to be monitoring and responding to help desk tickets remotely.

On Tuesdays and Thursdays, absolutely NO walk-ins will be allowed.  Appointments will be scheduled only for things that require Face-to-Face---picking up equipment etc. To schedule an appointment, please submit a HelpDesk Ticket by visiting the OIT website at www.smcm.edu/it and submitting a ticket.  Please note that all support for OIT services will be conducted remotely until further notice.

 E. Jenell Sargent

Assistant Vice-President of Information Technology/Chief Information Officer
Office of Information Technology